Return Policy

We want you to feel confident in your Herrera Workwear purchase. If something isn’t the right fit, we’re here to help.

30-Day Return Window

Contact business@herreraworkwear.com within 30 days of delivery to request a return or size exchange. Include your order number, the item you’d like to return, and the reason.

Please wait for approval and return instructions before mailing your package. Approved returns must be shipped within 14 days of approval.

Return Eligibility

Clothing must be unworn, unwashed, and unaltered. Trying on indoors to check the fit is welcome.

Items must be free of stains, odors, pet hair, damage, and signs of job-site use. Original hangtags must be attached and all sewn-in labels, including FR identification and care labels, intact.

Please include the original packaging when available and proof of purchase. Purchases must have been made directly from Herrera Workwear.

FR Clothing

Please check your size, fit, and your workplace’s required garment ratings before wearing or washing your item.

FR garments that have been worn on the job, washed, altered, or exposed to chemicals or other contamination are not eligible for ordinary fit or preference returns. Suspected defects or safety concerns are reviewed separately.

Size Exchanges

Size exchanges are subject to availability. Customers are responsible for shipping the original item back; Herrera Workwear covers standard shipping for one replacement size within the contiguous United States.

If your requested size is unavailable, we’ll offer a refund for the eligible returned item or let you choose store credit.

Return Shipping

For fit, preference, or change-of-mind returns, customers are responsible for return shipping. Original shipping charges are nonrefundable unless the return is due to our error or a confirmed defect.

Please use tracked shipping and retain your receipt until your return is completed.

We do not charge a restocking fee.

Incorrect, Damaged, or Defective Items

If your order arrives damaged, defective, or incorrect, email business@herreraworkwear.com as soon as you discover the issue. Include your order number, a description, and photos when possible.

We’ll review the issue and arrange an appropriate resolution. Herrera Workwear covers necessary return and replacement shipping for confirmed defects or our shipping errors.

The ordinary unworn and unwashed conditions do not automatically exclude a legitimate defect claim.

Safety Glasses

Safety glasses may be returned within the same 30-day window if they are unused, unscratched, unmodified, and include their original packaging and accessories.

Glasses worn for work or showing signs of use are not eligible for ordinary returns. Incorrect, damaged, or defective glasses are reviewed separately.

Items Not Eligible for Ordinary Returns

Personalized, embroidered, or custom-made items; items clearly marked “Final Sale” before purchase; gift cards, except where required by law; and items that do not meet the return conditions above.

These exclusions do not limit applicable rights concerning defective or incorrectly supplied products.

Refunds

We’ll inspect your return and email you with the outcome. Approved refunds will be issued to your original payment method within 7 business days of receiving the return.

Your bank or payment provider may take additional time to post the refund. Refunds reflect the amount paid for the returned item after discounts, plus applicable refundable tax.